Get Canvas Help
All University of Galway students, and staff have 24/7 access to the knowledgable Canvas support team via phone, email, or chat.
Staff - where to get help
- For any queries on using Canvas, please use the excellent support service provided via the Help Menu in Canvas - which offers 24/7 support via email, phone, or web chat.
- All staff can also avail of a self-paced online training course to access the most up-to-date content on Canvas assignments, grading, feedback and other features and topics by following this link: Growing with Canvas
- For training and workshops in Canvas and other learning technologies visit the CELT Sharepoint site
- For information around accounts and logging in see the Information Services and Solutions (ISS) webpages
- A Canvas Teacher app, compatible Android and Apple iOS devices, can be downloaded from Google Play Store and Apple App Store.
- For support additional information, see the Canvas instructor guides online.
Students - where to get help
- Students also can use the excellent support service provided via the Help Menu in Canvas - which offers 24/7 support via email, phone, or web chat.
- A self-paced course for all students is available by following this link: Introduction to Canvas (for students)
- For information around accounts and logging in see the Information Services and Solutions (ISS) webpages